ChatGPT Plus Begins Rollout of 70+ New Plug-Ins


The Gist

  • Browse the web with ChatGPT. Browsing is being rolled out this week to ChatGPT Plus users as a beta.
  • More than 70 plug-ins added. OpenAI  will now offer 70-plus third party plug-ins within ChatGPT.
  • You have to pay to play. The new features are currently only available to ChatGPT Plus subscribers. 

On Friday, OpenAI announced early access to experimental features previously available only to a small number of ChatGPT Plus users and developers from OpenAI’s waitlist. But now an array of third-party plug-ins, including two created by ChatGPT — web browsing and Code Interpreter, will be available to all ChatGPT Plus users by the end of the week.

Introduced in February, ChatGPT Plus, is a subscription service, available for $20/month that promises access to ChatGPT during peak times, faster response times and priority access to new features. At this time, the plug-ins will not be available to users in the free version of ChatGPT.

ChatGPT Plus users can access the features from a new beta panel in their settings — but according to dozens of posts across Twitter, the rollout isn’t going as quickly as some might like.

While some of those with access to the beta version are already encountering problems.

ChatGPT Plus Expands Its Arsenal With 70+ External Plug-Ins

Exactly which third-party plug-ins will be available to ChatGPT Plus users is still a bit of a mystery until the rollout is complete but a “plug-in” could be an addition to a content management system like WordPress that uses ChatGPT to automatically generate content, or a tool for a CRM system that uses ChatGPT to automate customer service responses. Alternatively, they could be more specialized tools for tasks like programming help, data analysis or language translation.

For marketers and customer experience leaders, plug-ins could potentially assist in several areas.

Content creation and curation. This plug-in could utilize GPT’s capabilities to generate marketing copy, write blog posts and curate content for social media. SEO integration could also be added.

Customer interaction automation. A plug-in could be developed to help automate customer interactions such as support tickets, FAQs and chat support, using GPT’s natural language understanding and generation capabilities to provide more human-like responses.

Sentiment Analysis. A plug-in designed to scrutinize textual feedback, reviews or social media comments can yield invaluable insights.

Market research: With a plug-in developed to analyze trends, users could conduct competitor analyses and even predict future market trends based on available data.

Customer Journey Mapping. An AI-based plug-in designed to scrutinize customer behavior data and delineate customer journeys can be instrumental in pinpointing critical interaction points, unearthing chances for engagement and detecting potential problem areas that require attention.

Related Article: OpenAI Founders on Generative AI — And the Customer Experience Correlations

Surf’s Up! ChatGPT Unveils Web Browsing Integration

ChatGPT boasts a formidable knowledge base. Trained on countless books, articles and websites, it’s capable of answering a broad spectrum of queries with surprising depth and nuance. However, as advanced as it is, ChatGPT has a distinct temporal limit — the year 2021.


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