The GistAI: Don't do it. Tech and business leaders call for a six-month pause on training AI systems more powerful than GPT-4.We're 'out of control.' The ...

The GistShipping overload. Understand that commercial shipping is overloaded, and delays are more common now than ever.Be on the lookout. The desire for ...

The GistUps and downs. Every executive in the leadership class had experienced both big successes and major setbacks.Gullies and Mountains. Although ...

The Gist:More AI means more government. This initiative is in response to recent rapid AI advancement.Marketing message. What's yours — and what's AI ...

The GistEmpowerment. Address underlying infrastructure and employee experience.Active listening. Implement continual employee listening and closed-loop ...

The GistTrouble in chatbot paradise. OpenAI's ChatGPT suffered a data breach on March 20.Fixes going forward? OpenAI has taken various action steps to ...

The GistLanguage gap. Recognize C-suite and board members often speak a "different language" than marketers.Quantitative focus. Understand the quantitative ...

The GistAddress bias. Tackle "survivorship" bias by surveying customers at multiple journey points.Minimize anchoring. Reduce anchoring effects by asking ...

The GistEmployee happiness. A positive workplace culture and happy employees can greatly impact the customer experience.Exceeding expectations. Delivering a ...

The GistDomino effect? The FTX crypto exchange collapse is reverberating across banking.Crypto bailout. Crypto-based banks are failing, and the US ...