The GistUI vs. UX: UI design looks at the small details and each interaction, while UX design focuses on the big picture.Project management: UX designers ...

Finance is generally known as a very traditional industry, but recent digital trends in technology and customer expectations have made it necessary for ...

https://www.youtube.com/watch?v=zsGz5IqEBqkThe GistSilicon Valley roots. Scott Kolman's early inspiration from tech giants.AI benefits. Addressing agent ...

Why CIOs, CMOs and others need to work together to fix integration challenges that impact employee experience and customer experience. Continue reading... ...

The GistModern solutions. Composable architecture boosts legacy tech.Increased engagement. Tailored customer experiences.Cost efficiency. Seamless ...

https://www.youtube.com/watch?v=uDSmARdv7goThe GistAI expansion. Twilio introduces generative tools and enhanced features.Democratized predictions. Twilio's ...

The GistStrategy shift. SurveyMonkey's rebranding strategy aimed at the enterprise market.Brand balance. SurveyMonkey leveraged both "fun" and serious ...

The GistPrioritize your VoC program. Understanding customer needs ultimately improves CX.Have a list of what needs to get done. A VoC program only works if ...

The GistGrowing threat. Deepfakes risk brands' reputation through disinformation, fraud, requiring detection and proactive planning.Democratic danger. ...

The GistEmbrace AI as a customer service tool. Despite developing at a rapid and unwieldy pace, customer service chatbots can effectively enhance your CS ...