The GistLeadership change at OpenAI. Sam Altman, the CEO of OpenAI, was dismissed by the board of directors due to a lack of confidence in his leadership, ...

No single area of an organization provides a better foundation to demonstrate generative AI success than customer service.The interplay between AI tools, ...

The GistStrategic initiative. CISA's AI Roadmap focuses on enhancing cybersecurity and protecting critical infrastructure.Ethical priorities. Emphasizes ...

Whether placing an order, requesting a product exchange or asking about a billing concern, today’s customer demands an exceptional experience that includes ...

The GistEffective sales strategy. Tailoring approaches for digitally-driven consumer behavior insights.Lonely consumer exploration. Unpacking solitude's ...

The GistModel multiplicity. OpenAI's GPT-4 leads, but competitors with similar capabilities are emerging rapidly.Margin challenge. As AI model costs ...

The GistStrategic planning essential. Holiday marketing strategy key to joyous customer experiences.Loyalty rewards leveraged. Capitalize on shopper ...

Having a modern, updated website is essential in today’s world. A Stanford research study discovered that 75% of consumers judge a brand’s credibility on ...

The GistData literacy essential. Data is crucial for growth; understanding it is key.Informed strategy vital. Data-driven decisions outperform intuition-led ...

The GistMarketing technology. Web content management technology (WCM) remains nuanced and essential, not a commodity.Martech stack diversity. The martech ...